CAREERS

Check out the roles we're currently interviewing for: 
Rider Experience 
Studio Care
Corporate Partnerships & Sales Team Lead

 

 RIDER EXPERIENCE 

These are the team members who take care of you from the moment you walk in our doors to the moment you leave. They provide our riders with everything they need - distributing shoes, blending up smoothies, setting up bikes, and handing out high fives left and right.  

RESPONSIBILITIES

·      Assist the SWERVE team in completing daily tasks, checklists, duties, and projects

·      Deliver exceptional customer service, creating the best possible experience for every SWERVE rider

·      Work quickly and efficiently to ensure studio operates at highest level

·      Assist with class check-in and provide studio tours for all new riders

·      Assist with bike set-up to ensure rider’s are set up correctly and safely

·      Act as a resource for any questions and/or inquiries regarding SWERVE classes, method, technology, and retail offerings

·      Assist Studio Management with training of new front desk staff

·      Maintain the fun, friendly, team-oriented SWERVE culture

 

REQUIREMENTS

·      Previous customer service or hospitality experience preferred

·      Must be a TEAM player with the ability to work well with customers, teammates, and studio management

·      Must be personable with excellent communication and customer service skills

·      Must be able to commit to at least 3 weekday shifts per week plus a minimum of 2 weekend shifts per month (shifts may include early mornings, late evenings, and/or holidays)

·      Must be extremely organized and detail oriented

·      Must be proactive in accomplishing necessary tasks and projects

·      Must be able to work quickly and efficiently in a fast-paced studio environment

·      Must possess strong problem solving skills

·      Must be friendly and willing to go above and beyond to help a customer or teammate 

 

To apply for our Flatiron Location email your cover letter and resume to: flatironmanager@swervefitness.com

To apply for our Midtown location email your cover letter and resume to: midtownmanager@swervefitness.com

 


 STUDIO CARE

These are the team members who ensure our facilities are in top shape all day and all night. Our Studio Care team helps our lounge, locker rooms, and even the bikes themselves look and operate their best for every rider, every day.

RESPONSIBILITIES

·      Daily cleaning of the facility, including lobby areas, locker rooms, bathrooms, smoothie bar, and cycling studio

·      Cleaning and turning over of the cycling studio between classes

·      Cleaning of equipment and weights

·      Keeping track of studio supplies and inventory

·      Adhering to daily, weekly, and monthly cleaning and maintenance checklists

 

REQUIREMENTS

·      Must be able to work non-traditional hours, including early mornings, late evenings, weekends and / or holidays

·      Must have prior commercial cleaning experience (preferably within the fitness industry)

·      Must possess excellent cleaning skills

·      Must be detail oriented and extremely organized

·      Must be able to move and lift equipment (nothing over 40 lbs)

·      Must be able to follow instructions and multi-task in a fast-paced environment

·      Must be a team player and have a positive attitude

 

To apply for our Flatiron Location email your cover letter and resume to: flatironmanager@swervefitness.com

To apply for our Midtown location email your cover letter and resume to: midtownmanager@swervefitness.com

 


CORPORATE PARTNERSHIPS & SALES TEAM LEAD

We are seeking a highly motivated, entrepreneurial, energetic, passionate, detail oriented, courageous, relationship-focused team player to grow our corporate partnerships in NYC.

The role is ideal for someone who is a natural leader, who thinks outside the box, and wants to take the next step in their career in a role where the sky's the limit.

RESPONSIBILITIES

  • Build relationships with key clients, leveraging new/existing relationships to expand business

  • Lead sales initiatives to reach new audiences and generate new revenue sources via group rides, privates rides, corporate challenges, & curated events

  • Respond to, grow, maintain and organize leads, effectively utilizing CRM system to track and monitor personal and company progress

  • Create a pipeline of projects and brand partnership opportunities that will support and grow the overarching brand strategy and business objectives

  • Negotiate pricing and contractual agreements with clients and businesses

  • Attend classes with clients, providing motivation and maximizing networking opportunities

  • Work with marketing team to create differentiated sales materials and tools to present value to existing and potential partners and riders

  • Track and manage partnership performance, department P&L, budget forecasting and overall department goals

  • Assist with strategy and success of private rides, group bookings, and in-studio events

  • Connect and support studio teams to align on company goals

  • Ability to offer, coordinate and participate in team activities across all studios and corporate office

  • Attend seminars and events to stay ahead of the trends to discover high growth brands that can provide value to the company and our community

REQUIREMENTS

Candidates should have 2-5 years of experience in sales or relationship management, and ideally, experience working with HR departments and/or corporate wellness program decision makers. This candidate must be a self-starter who loves working with others, building new relationships, harnessing the power of community, and swinging big. Competency working with a CRM is ideal. 

To apply, email your resume to: eposner@swervefitness.com and send along answers to the following questions:

1. What makes you confident that you'll crush it in this role?

2. What are 2 ideas to expand SWERVE’s reach in NYC?

3. Respond to this "email": My company's looking to host a team bonding activity. Why should we come to SWERVE?

 

 

 

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