CAREERS

Check out the roles we're currently interviewing for: 

Studio Manager

Rider Experience 

Studio Care

 

 

STUDIO MANAGER 

 

RESPONSIBILITIES:

·    Manage studio front desk staff to ensure excellent customer service and to maintain the high quality SWERVE brand and team culture

·    Manage maintenance staff to ensure efficient operations and to maintain clean, comfortable studio atmosphere

·    Manage staff development and growth to help your team reach their peak potential

·    Hire and train all new studio employees

·    Manage staff scheduling

·    Manage studio inventory (supplies, retail, smoothie bar)

·    Manage relationships with outside vendors and suppliers, constantly looking for ways to improve efficiency

·    Oversee equipment and tech upkeep, adhering to proper maintenance standards to ensure everything functions at highest level

·    Handle and oversee all customer service inquiries

·    Manage sales and logistics for all private rides, group bookings, and in-studio events

·    Manage operations and assist in merchandising decisions for in-house smoothie bar

·    Develop and manage studio budget

·    Handle payroll reporting and approval

·    Assist Marketing team in local marketing initiatives to help drive studio revenue

·    Create and manage initiatives to drive community engagement and rider retention at the studio

 

REQUIREMENTS:

·    Must have prior experience in a managerial role within the hospitality / retail / or customer service industry

·    Must have extraordinary customer service skills

·    Must be a team player, working effectively with all other SWERVE staff members

·    Must be able to multi-task in a fast-paced start-up environment

·    Must be incredibly organized and detail-oriented

·    Must have the ability to deliver on tight timelines

·    Must have a passion for fitness and indoor cycling

·    Must have strong communication skills and be able to articulate well in person, over the phone, and via email

·    Must be hardworking and proactive, going above and beyond normal day-to-day tasks in order to maintain efficient operations and high quality customer service  standards

·    Must lead by example and be an excellent teacher

·    Must have a flexible schedule and be willing to work nontraditional hours (early mornings, late evenings, and weekends)

 

TO APPLY- Email your cover letter and resume to careers@swervefitness.com
 


 

 RIDER EXPERIENCE 

 

RESPONSIBILITIES

·      Assist the SWERVE team in completing daily tasks, checklists, duties, and projects

·      Deliver exceptional customer service, creating the best possible experience for every SWERVE rider

·      Work quickly and efficiently to ensure studio operates at highest level

·      Assist with class check-in and provide studio tours for all new riders

·      Assist with bike set-up to ensure rider’s are set up correctly and safely

·      Act as a resource for any questions and/or inquiries regarding SWERVE classes, method, technology, and retail offerings

·      Assist Studio Management with training of new front desk staff

·      Maintain the fun, friendly, team-oriented SWERVE culture

 

REQUIREMENTS

·      Previous customer service or hospitality experience preferred

·      Must be a TEAM player with the ability to work well with customers, teammates, and studio management

·      Must be personable with excellent communication and customer service skills

·      Must be able to commit to at least 3 weekday shifts per week plus a minimum of 2 weekend shifts per month (shifts may include early mornings, late evenings, and/or holidays)

·      Must be extremely organized and detail oriented

·      Must be proactive in accomplishing necessary tasks and projects

·      Must be able to work quickly and efficiently in a fast-paced studio environment

·      Must possess strong problem solving skills

·      Must be friendly and willing to go above and beyond to help a customer or teammate 

 

To apply for our Flatiron Location email your cover letter and resume to: flatironmanager@swervefitness.com

To apply for our Midtown location email your cover letter and resume to: midtownmanager@swervefitness.com

 


 STUDIO CARE

 

RESPONSIBILITIES

·      Daily cleaning of the facility, including lobby areas, locker rooms, bathrooms, smoothie bar, and cycling studio

·      Cleaning and turning over of the cycling studio between classes

·      Cleaning of equipment and weights

·      Keeping track of studio supplies and inventory

·      Adhering to daily, weekly, and monthly cleaning and maintenance checklists

 

REQUIREMENTS

·      Must be able to work non-traditional hours, including early mornings, late evenings, weekends and / or holidays

·      Must have prior commercial cleaning experience (preferably within the fitness industry)

·      Must possess excellent cleaning skills

·      Must be detail oriented and extremely organized

·      Must be able to move and lift equipment (nothing over 40 lbs)

·      Must be able to follow instructions and multi-task in a fast-paced environment

·      Must be a team player and have a positive attitude

 

To apply for our Flatiron Location email your cover letter and resume to: flatironmanager@swervefitness.com

To apply for our Midtown location email your cover letter and resume to: midtownmanager@swervefitness.com

 

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